Administration & Operations
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Mindy ChapmanVice President, Finance & Administration, CTAMindy ChapmanVice President, Finance & Administration, CTA
Contact: mchapman@visitquadcities.com 309-736-6824
A QC Must: A ride on the bike trails followed by Zeke’s Island Café Crispy Shrimp Tacos and a Capri Sun from Atomic Coffee Bar
Favorite Quote: “Everything good, bad or indifferent happens for a reason.”
Favorite Vacation Spot (outside the Quad Cities): Mexico
Mindy Chapman serves as the Vice President, Finance & Administration. She is responsible for leading the day-to-day financial management function, procedures, and human resources for the organization.
Mindy attended College at Western Illinois University with a double major, Accounting & Business Management. She worked as an accountant for a local doctor for many years and then decided to take her talent for numbers to Visit Quad Cities where she holds down the fort and keeps us all on our financial toes.
Her bio is short, because she doesn’t have time to elaborate on things. She sticks to the numbers and that’s all!
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Dave HerrellPresident and CEO, CTADave HerrellPresident and CEO, CTA
Email: DHerrell@visitquadcities.com
Phone: 309.736.6820
Social Media: LinkedIn | TwitterA QC Must: Lopiez Agave Garlic Knots washed down with a Kinda Kolsch-ish Crowler from Crawford Brew Works
Favorite Quote: “Dream big. Take action.”
Favorite Vacation Spot (outside the Quad Cities): Anywhere in Australia and 30A in Florida
Dave serves as the President and CEO of Visit Quad Cities. Herrell leads the vision, strategy and day-to-day operations of the non-profit, community-based organization. The Visit Quad Cities team is responsible for business growth & service, brand acceleration & engagement, destination partnership & regional initiatives, and the overall visitor experience in the QC.
A proven executive with more than twenty years of experience, Herrell has a background in destination and brand marketing, administration, operations, strategic planning, business development, fundraising, communications and non-profit management.
Prior to joining Visit Quad Cities, Herrell led the City of Jacksonville’s Office of Sports & Entertainment as their Sports & Entertainment Officer. He was responsible for Sports, the Office of Special Events, the Film & Television Office and the city’s public access venues. A Mayoral appointee, he served as the city’s senior level director within the sports, entertainment and facility space. Herrell led the operation of annual signature events such as the Florida-Georgia Game, Jacksonville Jazz Festival and the Sea & Sky Airshow to name a few. He further managed the City’s Sports & Entertainment Complex Capital Maintenance Fund and was a principal on the $90MM TIAA Bank Field stadium renovation project which included the creation of Daily’s Place (outdoor amphitheater and Jacksonville Jaguars’ practice facility).
Herrell has held leadership positions with the Arizona Sports Foundation, the Nashville Sports Council and Music City Bowl, Inc. Throughout his career, he has been involved with hundreds of projects that have yielded more than $800MM in direct economic impact. He further served on the team that created Nashville’s post-season collegiate Bowl game, the Music City Bowl. He was involved with a $292MM NFL relocation (Tennessee Titans) and an NHL conditional expansion franchise bid (Nashville Predators).
Active in the community where he lives, Herrell currently serves on the John Deere Classic Board of Directors, Illinois Council of Convention & Visitor Bureaus (ICCVB) Board of Directors, and the Iowa Destination Marketing Alliance. He has served on the Board of Directors for the JAXSPORTS Council, Board of Governors for the JAX Chamber and as a Board Member of Visit Jacksonville. He also served on the Economic Development Committee for the Greater Phoenix Chamber of Commerce. In addition, he is a Leadership Middle Tennessee graduate and was recognized as a Nashville Emerging Leader Award Winner by the Nashville Area Chamber of Commerce. He has been a guest lecturer and presenter at several universities and civic organizations during his career. A native of St. Louis and a graduate of the University of Missouri, he earned a bachelor’s degree in communication.
Business Growth & Service
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Joan KranovichVice President, Business Growth and Director, Sports QC, CTAJoan KranovichVice President, Business Growth and Director, Sports QC, CTA
Contact: jkranovich@visitquadcities.com 309-736-6831
A QC Must: Happy Hour in the River Room at Sunset followed by The Chipper from Whitey’s
Favorite Quote: “Don’t Wait. Life goes faster than you think.”
Favorite Vacation Spot (outside the Quad Cities): Colorado
Joan Kranovich serves as the Director, Sports & Business Growth. She is responsible for leading the sales process including prospects, new business opportunities and client conversion.
Joan is a two-time graduate of Western Illinois University Quad Cities. Once with her Bachelor of Science in Recreation, Park & Tourism Administration and the next with her Masters in RPTA but focused on tourism administration. She began her career at Visit Quad Cities in 2009 as an intern.
In 2011, she obtained her Certified Meeting Professional Certificate from the Education Industry Council.
She’s been a Quad Cities Leader Under 40, a National Connect Magazine 40 Under 40 Award recipient, Destinations International 30 Under 30 Award Recipient, as well as a National Public Broadcasting Volunteer Management Award Recipient.
She is an active leader in Sports Illinois, Team Iowa, United Way of the Quad Cities Young Leaders, the Rock Island Kiwanis, Jaycees of the Quad Cities, Meeting Professionals International Heartland Chapter, a Volunteer Chair for WQPT-PBS’ Imagination Station, and a Co-Chair of the Annual Jaycees of the Quad Cities’ Bridal Expo in January.
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Nicki BrusBusiness Growth & Service Manager, CTANicki BrusBusiness Growth & Service Manager, CTA
Contact: nbrus@visitquadcities.com 309-736-6828
A QC Must: Blackberry Manhattan and Charcuterie Board from RAW followed by a show at the Adler Theatre
Favorite Quote: “Be the change you wish to see in this world.” - Ghandi
Favorite Vacation Spot (outside the Quad Cities): Anywhere I have not already traveled where I can fully immerse myself in the local culture.
Nicki Brus serves as a Business Growth & Service Manager. She manages new business development with a focus on the growth of non-traditional social and leisure accounts.
Nicki feels that selling a destination is more fun than selling an inanimate object. She gets to be one of the many faces of the Quad Cities through relationship building with event organizers and planners, through networking with local, regional and national advocates of tourism, through researching fascinating group events, meetings & conventions and sporting events that you may not even know existed and then “sell” the Quad Cities to the decision makers. Through her role at Visit Quad Cities she generates new dollars through visitor spending, which goes directly into the community she loves.
Nicki graduated from Western Illinois University-Quad Cities with a B.A. in Recreation, Parks and Tourism Administration and a Certificate as a Certified Non-Profit Professional (CNP). She currently serves on the board for Jaycees of the Quad Cities, a local young professional organization, is a mentor with the RPTA program at Western Illinois University-Quad Cities Campus, is an avid volunteer for WQPT, the Quad Cities local Public Broadcasting Station and serves as the Committee Chair for WQPT’s Imagination Station. In her free time, you can find her volunteering for other local non-profits, enjoying a live sporting event or taking in a concert at one of our amazing local venues.
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Paulette DayBusiness Growth & Service Manager, CTAPaulette DayBusiness Growth & Service Manager, CTA
Contact: pday@visitquadcities.com 309-736-6829
A QC Must: A River Bandits baseball game with a cold beer and a hot dog on a warm summer night
Favorite Quote: Live a life filled with goodness and integrity so when your children think of these traits, they think of you.
Favorite Vacation Spot (outside the Quad Cities): Up North near a lake, and a campfire surrounded by millions of trees and stars, and where walleye fly right into your boat.
Paulette Day serves as a Business Growth & Service Manager. She manages new business development with a focus on the growth of association, corporate, and government accounts.
Paulette assists in coordinating and executing events for our Quad Cities visitors. Whether it’s pointing someone to a great local pizza place or helping plan and coordinate a city-wide sports tournament, it is all about creating a positive and memorable experience during their stay.
Paulette has over 18 years in the hospitality industry. 10 years as an Events Director for a large hotelier and 8 years as proprietor of Tailored Catering.
Her parents moved the family from a small farm in South Dakota to the Quad Cities because of Palmer College which offered alternative medicine options to a few family members with debilitating health challenges. She also lived in Chicago and Des Moines but grew up in the Quad Cities.
In her spare time, she enjoys cooking, then eating it with friends/family and drinking good red wine. She also loves gardens, flowers, dogs, spectator sports, and full contact badminton.
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Jessica VanDykeBusiness Growth and Sports Development Manager, CTAJessica VanDykeBusiness Growth and Sports Development Manager, CTA
Contact: jvandyke@visitquadcities.com
A QC Must: Visiting local vendors at the Freighthouse Farmers Market or watching a Quad City Storm hockey game at the Vibrant Arena.
Favorite Quote: "I am a member of a team, and I rely on the team, I defer to it and sacrifice for it, because the team, not the individual, is the ultimate champion." - Mia Hamm
Favorite Vacation Spot (outside the Quad Cities): Costa Rica
Bio: Jessica serves as the Business Growth and Sports Development Manager at Visit Quad Cities. She manages sport development and looks forward to growing sports tourism in our community.
Jessica graduated from Ashford University with a Bachelor's degree in Biology and played goalkeeper for the university's soccer program. Following her tenure at Ashford University, Jessica worked in various customer service and sales related careers selling anything from coffee and cars to sponsorships and events. When she's not at the office, she enjoys her role as an assistant soccer coach at PVHS and volunteering throughout the community, especially at the John Deere Classic.
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Mindy AmodeoPartnership & Event Services Coordinator, CTAMindy AmodeoPartnership & Event Services Coordinator, CTA
A QC Must: Cabos Cantina & Grill 2; Tacos beyond Tuesdays!
Favorite Quote: When you change the way you look at things, the things you look at change.
Favorite Vacation Spot (outside the Quad Cities): Nashville, and anywhere fam and friends are seated at the table!
Bio: Mindy Amodeo serves as the Partnership & Event Services Coordinator. She is responsible for coordinating and executing inspiring business partnerships and services, which help to build and grow our destination. With her extensive experience in customer service, sales, private care, compliance auditing, and nonprofit, Mindy brings a wealth of knowledge and expertise to her role. She is a two-time graduate of National Louis University, with her Bachelor and Master of Arts in Psychology. Mindy relocated to the Quad Cities from Lake County, IL, (OR Northern Chicago Suburbs) with her husband, Jeremy, and cat, Sticks. In her free time, she enjoys cooking, crocheting, photography, volunteering, and spending time with family and friends.
Brand Acceleration & Engagement
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Katrina KeuningDirector of Brand & Content Strategy, CTAKatrina KeuningDirector of Brand & Content Strategy, CTA
Contact: kkeuning@visitquadcities.com 309-736-6830
A QC Must: Let the community motivate you to get up early and take part in a weekend 5k (there are so many!) or road race like the Bix 7! Catch some live music on the lawn at The Tangled Wood in Bettendorf or on the patio at Steventon's in LeClaire. While you're in LeClaire, swing by Wide River Winery for some wine slushies and grab a bottle to take home.
Favorite Quote: “If you're not living on the edge, you're taking up too much space" - Jim Whittaker
Favorite Vacation Spot (outside the Quad Cities): Michigan's Upper Peninsula
Bio: Katrina Keuning is the Digital Marketing Storyteller. She is responsible for creating content for Visit Quad Cities and its social media profiles.
Katrina graduated from Northern Michigan University with a Bachelor's Degree in Media Production and minor in journalism. She spent some of her college career running for the university's cross-country and track teams.
After college Katrina was hired at WQAD-TV in Moline where she spent nearly a decade. Her first job was editing footage for broadcasts and ultimately moved up to manage their digital department.
Katrina has been with Visit Quad Cities since 2021.
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Lea NelsonBrand and Content Coordinator, CTALea NelsonBrand and Content Coordinator, CTA
Contact: lnelson@visitquadcities.com 563-210-7107
A QC Must: An iced vanilla latte from 392 Caffe followed by a long walk in Crow Creek Park
Favorite Quote: “Greatness is a lot of small things done well.” – Ray Lewis
Favorite Vacation Spot (outside the Quad Cities): Philadelphia, Pennsylvania. The perfect place to watch the Phillies and Eagles play!
Bio: Lea Nelson serves as the Brand and Content Coordinator.
Lea graduated from Iowa State University with a Bachelor's Degree in Journalism and Mass Communications and minors in general business and leadership studies. She spent most of her time in college playing on the university's softball team and running their Tiktok account.
As a QC native, she is excited to share eveything about the Quad Cities on social media.
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Lindsey RowDirector of Public Relations & Communications - MBA, CTALindsey RowDirector of Public Relations & Communications - MBA, CTA
A QC Must: A full-course meal at Duck City Bistro for a birthday, anniversary or other special celebration.
Favorite Quote: "You must do what you feel is right, of course." - Ben Kenobi
Favorite Vacation Spot (outside the Quad Cities): Summit County, Colorado
Bio: Lindsey serves as the Director of Public Relations and Communications, overseeing media relations and the creation of vital publications. Her role involves shaping Visit Quad Cities' narrative and employing effective communication strategies to elevate the destination's profile and foster meaningful connections within and beyond the community. Lindsey has six years of experience in social media marketing and digital communications. A Chicago suburbs native, Lindsey came to the QC for college and has called it home ever since.
Destination Experience
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Brittany WellsDestination Experience Manager, CTABrittany WellsDestination Experience Manager, CTA
Contact: bwells@visitquadcities.com 309-736-6836
A QC Must: A spicy Paloma from The Ridge Social Drinkery in Davenport, along with a peanut butter bacon cheeseburger from Riverside in Bettendorf. Yummy!
Favorite Quote: Be strong, Be confident, Be the star of your own life - Estee Lauder
Favorite Vacation Spot: All things Florida! Give me sun, sand, and saltwater. What more could you ask for in a favorite vacation spot?
Bio: Brittany serves as our Destination Experience Manager. She is responsible for providing visitor services to guests and Quad Citizens. It's all about ensuring our visitors have the information they need to explore and enjoy their time in the QC, along with fielding inbound tourism questions from our toll-free number and email requests. Brittany excels at building relationships with others and radiates enthusiasm. She is a Moline native with over 17+ years of customer service and loves to interact with others. When not working, you can usually find her at a pool soaking up some sun or enjoying time with family and friends. She loves a good joke and always has a warm, inviting smile on her face.
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Cassidy DarinDestination Experience Coordinator, CTACassidy DarinDestination Experience Coordinator, CTA
Contact: cdarin@visitquadcities.com 309-736-6826
A QC Must: During the summer, go to a River bandits game and watch the fireworks afterward. During the winter, go to a Quad City Storm game.
Favorite Quote: Hard work beats talent when talent fails to work hard.
Favorite Vacation Spot (Outside the Quad Cities): Mo’orea (Tahiti’s Sister Island)
Bio: Cassidy Darin serves as the Destination Experience Coordinator, and she is responsible for the coordination and execution of visitor services and events in the Quad Cities.
Cassidy is a St. Ambrose University graduate with a Batchelor of Science in Sport Management and a minor in marketing. During her time at St. Ambrose University, she was also part of the women’s basketball team.
She enjoys playing basketball, working out, being outside, traveling, and hanging out with her family in her spare time.